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About Me

Sr. Infra Developer | ServiceNow Developer | CSA | CAD | CIS-VR

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3.5+
Years Experience
3
Certifications
2
Companies
4
Projects

Hello! I'm Kaustubh, a ServiceNow Implementation Specialist with expertise in SecOps, Procurement, and ITSM modules. With strong experience in business rules, script includes, client scripts, and integrations, I specialize in creating efficient solutions and automating workflows in ServiceNow.

Projects

ServiceNow Projects

Key implementations and achievements

SecOps VR/AVR/CC/CVR

Current
  • Worked on customizations in modules
  • Created remediation target rules
  • Worked on transform map to import penetration test records
  • Modified workflow for deferral process
  • Worked on approval configuration for False positive for AVUL
  • Worked as support for VR deployments & client issues
  • Created RFCs to fix data in PROD
  • Worked on UI Policies and Client scripts
  • Created custom views & view rules for AVR
  • Created assignment rules for AVUL
  • Created escalation notifications
Application / ContainerVulnerability Response SecOps VR/AVR Workflows Integration Configuration Compliance

Procurement Automation

Completed ✅
  • Worked on user import Integration
  • Created ACLs, groups and roles to provide users with the required access
  • Developed Notifications to notify integration failures to Stakeholders
  • Created RFCs to fix data in PROD
  • Worked on creation and modification of record producers
  • Created custom views for form
  • Custom view rules created to show data as per requirements
  • Worked on Data import using excel
  • Created required transform maps
  • Worked on UI Policies and Client scripts
  • Used ATF to validate the functionality developed for each Jira ticket
ServiceNow Procurement Integration Automation Workflows

SecOps VR/CCM/AP

Completed ✅
  • Worked on customizations for Qualys and Folsom integrations
  • Developed consolidated email solutions subsequently adopted in two additional projects
  • Created ACLs, groups and roles to provide users with the required access
  • Created workflow for deferral process
  • Created Notifications to notify integration failures to Stakeholders
  • Worked on Jira tickets for Threat Intel re-rating
  • Created RFCs to fix data in PROD
  • Created workflows for policy exceptions in AP, automating manual processes
  • Worked on Upgrade for VR module
  • Created scheduled jobs for stakeholder task reminders
  • Dynamically generated Excel reports for stakeholders
  • Used ATF to validate functionality for each Jira ticket
ServiceNow MS Teams Integration Automation API Bot

ServiceNow Implementation & Integration

Completed ✅

Integrated Teams with ServiceNow to send Teams notifications upon the creation of incidents. Involved in implementing /customizing business rules and script includes as per client requirements. Worked on UI actions, client scripts to make user interface more effective. Worked on glide ajax to call server-side data to client side. Customized workflows as per the business requirements. Created data policies as per business needs. Worked on flow designer to update the functionality as per requirements. Responsible to create service catalog, order guide, record producer. Imported data from various data sources to ServiceNow tables using import set & transform maps. Created Reference qualifier to filter data on the reference field. Written business rules to update work notes on another tables on update of record on other table. Made changes to an existing script include to improve performance. Created Script actions for the appropriate requirements to run code in the background. Created ACL’s & query to prevent unauthorized access to records on table

ServiceNow ITSM Workflows Reporting AI UI/UX
ServiceNow

ServiceNow Expertise

Implementation Specialist | Developer | Administrator

Platform Experience

  • SecOps Modules (VR/AVR/CC/CVR)
  • Procurement Implementation
  • ITSM Implementation

Technical Skills

  • Custom Integrations & APIs
  • Workflow Automation
  • Script Development

Recent Achievements

Vulnerability Response

Successfully implemented and customized VR module with remediation workflows

Process Automation

Developed automated solutions reducing manual effort by 60%

Integration Success

Integrated multiple third-party applications enhancing workflow efficiency

kk.service-now.com
Skills

My Skills & Expertise

ServiceNow Development & Implementation

Primary Skills

  • ServiceNow Administration
  • ServiceNow Development
  • SecOps VR/SCM/AP
  • Integration

Development Skills

  • Business Rules & Script Includes
  • Client Scripts & UI Actions
  • Workflows & Flow Designer
  • Automated Test Framework (ATF)

Modules & Features

  • ITSM - Incident & Problem Management
  • Procurement
  • SecOps (VR/AVR/CC/CVR)
  • Transform Maps & Import Sets

Additional Skills

  • Agile Methodology
  • Third-party Integrations
  • Data Import & Migration
  • Performance Optimization
Experience

Work Experience

Professional Journey

Sr. Infra Developer

Cognizant Technology Solutions India Pvt. Ltd.
Dec 2024 - Present

Engineer

Emergys Sherpa Technologies Pvt. Ltd.
Sep 2021 - Dec 2024

Education

Education

Academic Background

Master's in Computer Applications (MCA)

Savitribai Phule Pune University
Institute of Management & Career Courses (IMCC), Kothrud 411039
2019-2022

Bachelor of Computer Applications (BCA)

Savitribai Phule Pune University
Bhartiya Jain Sanghtana's College of Arts, Commerce & Science, Wagholi 412207
2016-2019

HSC

Maharashtra State Board
Jawaharlal Vidyalaya Kedgaon
2015-2016

SSC

Maharashtra State Board
Jaymalhar Vidyalaya Delwadi
2013-2014

Contact

Get In Touch

Let's connect and discuss opportunities

Kaustubh Kulkarni

Sr. Infra Developer | ServiceNow Developer

Contact Information

Professional Profiles

GitHub LinkedIn Portfolio
Certifications

ServiceNow Certifications

Professional Certifications & Achievements

Certified System Administrator

ServiceNow CSA certification validates expertise in platform administration, configuration, and maintenance.

Verified

Certified Application Developer

ServiceNow CAD certification demonstrates proficiency in custom application development and scripting.

Verified

Certified Implementation Specialist - VR

Specialized certification in ServiceNow Vulnerability Response implementation and configuration.

Verified
Blogs

Blogs

Latest articles and technical write-ups

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